Quick answers in plain English. Can't find yours? Sign in and tap Reach GlobeSouq.
A marketplace where food businesses in every country buy and sell directly. One account can import and export — switch sides from the menu.
GlobeSouq's money unit. In every country 1 GS = 1 unit of your local currency (1 GS = ₹1 in India, 1 GS = AED 1 in the UAE). Prices from other countries are converted for you.
Listing products and buying is free. When an order completes, GlobeSouq keeps a connecting fee of 0.25% from the seller's payout — $0.25 on every $100.
Open Documents and drop all your papers at once. GlobeSouq AI files each one, fills the numbers and checks the names. Add the person who acts for the business and owners with 25% or more, then press Submit.
Search the Marketplace, or tap “Ask AI” and describe what you need in your own words. You can also post a buyer request — matching exporters are told and send you offers.
Yes. When you pay, GlobeSouq holds the money. The seller is paid when you confirm delivery. If something goes wrong, report a problem on the order — the payment stays held.
Some sellers ask for part of the price (up to 50%) when the goods ship. It is only released after the shipping papers are on the order. You choose it at checkout.
Yes — choose an inspection company (SGS, Bureau Veritas, Intertek, QIMA…) at checkout. You book and pay the inspector; the seller must upload their report before shipping.
The seller sets the latest shipment date when accepting. If it passes without shipping, you can cancel for a full refund.
Orders above the limit shown on your Documents page need a verified buyer. It protects sellers and keeps GlobeSouq safe from fraud.
My products → Add a product. You can start from a photo — AI fills the details. Set your price in GS, your stock, quantity prices and days to ship.
When the buyer confirms delivery, or automatically after the auto-release period if they report no problem. If the buyer chose part payment, that share arrives when you ship.
Commercial invoice and packing list (GlobeSouq can make both from the order with one click), the bill of lading or air waybill, and any certificates the buyer's country needs. Tap “Which papers does this trade need?” on the order.
Upload them in Documents. When GlobeSouq approves an in-date certificate, buyers see ✓ Proven on your products. You get reminders before they expire.
Yes. In Business profile → Team, invite colleagues by email. Members can sell, buy and chat; only owners can withdraw money or change bank accounts.
Open the order and tap “Report a problem”. Add photos or a report. You and the other side can settle with a partial refund — or GlobeSouq decides.
GS wallet → Withdraw. Add your bank account once. For extra safety, switch on authenticator codes in Business profile.
GS wallet → Statements: every GS in and out for any month, to print or download for Excel. Sellers also get a fee invoice on each completed order.
Tap “Reach GlobeSouq” at the bottom of the menu. A real person replies, and you get a notification.